Woolworths buyer in alarming find with popular product – and staff STILL haven’t fixed issue a week after complaining to manager
- Goods intended to be kept cool at 0-4C were left on an ordinary shelf
- The man said he had also seen the items on the same shelves 11 days earlier
- Shoppers concerned about product storage are encouraged to speak to staff
Woolworths has apologized for an alarming incident at one of its stores which could have made people sick.
A shopper called Cam took to Facebook to alert others after finding goods that should have been stored in a fridge instead of left on unrefrigerated shelves.
The Melbourne shop had Maggie Beer products, including its Duck and Orange Pate and Pheasant Farm Pate, stocked on a shelf along with items, such as crackers and jellies, for trays.
A Woolworths store in Melbourne was storing goods (pictured) which should have been refrigerated on an unrefrigerated shelf They have since been removed.
But, as Cam pointed out, The pâté is intended to be kept in a refrigerated section and could pose a health risk if eaten after being refrigerated.
On the back of Maggie Beer pâté products it says “Keep refrigerated at 0-4C”.
Cam said he also saw the pâté on the same shelves 11 days earlier and reported it to the store manager.
On Facebook, Cam expressed concern about what he found in the store.
“I know the packaging is similar on Maggie Beer products (which is a problem in itself), but I told the store manager that the pâté should be kept refrigerated as directed on the label,” said he wrote.
“They haven’t done anything about it for a week and it could make someone really sick…
“Based on the photo metadata, I first saw it on January 17 at 7:08 p.m. It was still there 3 days ago and I assume it’s still there now.’
Woolworths said the pâté (pictured) has been removed from the workshop and will be disposed of appropriately
A Woolworths spokesperson said the unrefrigerated items had now been removed from display and apologized for the incident.
“We are committed to providing our customers with fresh, quality food and apologize for missing the mark on this occasion,” the spokesperson told 7News.
“The pâté has been removed from the workshop and will be disposed of appropriately.
“We will work with the store team to ensure it is now properly stored in the fridge.”
Customers concerned about stocking a product in Woolworths stores are encouraged to speak with a member of staff.
A Woolworths store (not the one pictured) has apologized for storing goods that should have been refrigerated on an unrefrigerated shelf
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