How to solve the problem “The webcam does not work on HP Elitebook”


This tutorial is for solving the “Webcam not working on HP Elitebook” issue. We will do our best to make sure you understand this guide. I hope you will like this blog How to solve the problem “The webcam does not work on HP Elitebook”. If your answer is yes, please share after reading this.

Check how to solve the problem “The webcam does not work on HP Elitebook”

If your HP Elitebook webcam is not working, there are several ways to fix it. Here are some ways to fix a faulty webcam using most internal and external PC webcams on your HP Elitebook.

Solution 1: adjust your camera’s privacy settings

Windows allows you to change the privacy settings of the camera to control whether you allow access to the camera on your HP laptop and which applications are allowed or denied. To make sure it’s enabled:

  1. On your keyboard, press the Windows logo key and type camera. Then click on Camera privacy settings.
  2. Make sure to turn on Allow apps to access your camera.
  3. Scroll down to choose which apps can access your camera and activate ALL the apps you want to access the camera.
  4. Close the window, test the camera and see if it is working properly. If it works, congratulations! But if not, go to solution 2 below.

Solution 2: Update your camera driver

This problem can occur if you are using the wrong camera driver or if it is outdated. So you need to update your camera driver to see if it fixes your problem. If you don’t have the time, patience, or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t have to worry about making a mistake while installing the driver. installation. Driver Easy handles everything.

You can update your drivers automatically with the FREE or Pro version of Driver Easy. But with the Pro version, it only takes 2 steps (and you get full support and a 30-day money-back guarantee):

  1. Download and install Driver Easy.
  2. Run Driver Easy and click on the Scan Now button. Driver Easy will then scan your computer and detect any driver problems.
  3. Click Update All to automatically download and install the correct version of ALL missing or outdated drivers on your system (this requires the Pro version; you will be prompted to update when you click Update All).
  4. Restart your computer for the changes to take effect.
  5. Check your laptop’s camera to see if the issue is resolved. If so, great! If the problem persists, try Fix 3 below.

Solution 3: reinstall your camera driver

It is also possible that the current camera driver is corrupted or conflicting with Windows 10, causing the camera to malfunction. We can try uninstalling the driver before reinstalling it to see if it fixes the problem.

To do it:

  1. On your keyboard, simultaneously press the Windows logo key and R, then type devmgmt.msc in the box and press Enter.
  2. Double-click on Cameras or Imaging devices to reveal your camera.
  3. Right click on your camera and click Uninstall Device.
  4. Click Yes to confirm the uninstallation.
  5. Restart your computer.
  6. On your keyboard, simultaneously press the Windows logo key and R, then type devmgmt.msc in the box and press Enter.
  7. Click Action> Check for hardware changes so that Windows can reinstall the driver for your PC (although it is generic).
  8. Check your camera and see if it is working properly.

Final words: How to resolve the “Webcam not working on HP Elitebook” issue

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