Amazon DOWN: Customers Affected When Online Shopping and Ring Cameras Go Offline

If you try to shop online tonight, you might have a problem. Amazon customers are having major issues with the popular website, preventing them from filling their basket with goodies. Most of the reports appear to be from the US, although some UK users are also having difficulty. The problems appear to have started around 4:30 p.m., with the DownDetector fault monitoring website showing more than 24,000 reports at the time of writing.

Many Amazon buyers have now taken to social media to complain about the outage with one named Roche1963, saying: @amazonca, Cannot access Amazon on the web or on my app. Is Amazon down right now? “

It is not known what is causing the problem, although it is not just Amazon’s shopping site that is having issues. In addition to affecting his online store, it also appears that the Amazon-owned Ring doorbell system is also offline, leaving many people without access to their cameras.

Many users of these popular security devices have taken to social media to complain about the problems of a Ring owner named Trevor Stokes, saying: “@ring Is the entire Ring UK network up and running. breakdown ? a bad connection; This is not the case. Or to connect to a Wi-Fi network; I am connected. “

While another named DeeKay86 added: “I really, really regret buying a Ring doorbell. My ‘stupid doorbell’ would still work right now! It’s terrible.”

It’s unclear if the web and the Ring Outage are connected, although a number of other Amazon services including Alexa and Music appear to be offline tonight as well.

Ring has now confirmed that he is aware of the issues with the company, saying in a tweet: “We are aware of a service disruption affecting Ring. We apologize for the inconvenience and appreciate your patience and understanding. . “

Its service status page was also updated and customers said, “Technical teams have identified a root cause and are continuing to work on the resolution. Some services have started to experience partial recovery. “

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